Service Agreement

1. Scope of Work

Provider agrees to perform the following services for Client:

Any work beyond this scope requires a written change order agreed upon by both parties.

2. Timeline

Estimated project timeline: 2–3 weeks from the date of deposit receipt.

• Milestone 1: Design mockup — 5 business days
• Milestone 2: Development — 7 business days
• Milestone 3: Review & launch — 3 business days

Timelines are estimates and may vary due to client response time, scope changes, or unforeseen technical requirements.

3. Compensation

Total project cost: $500.00

• 50% deposit ($250.00) due before work begins
• 50% final payment ($250.00) due upon delivery

Accepted payment methods: Stripe, Zelle, Venmo, or bank transfer.

4. Revisions

This agreement includes 2 rounds of revisions after each milestone delivery. Additional revisions will be billed at $75.00/hour.

A "revision" is defined as a set of changes submitted together within a single round of feedback. New feature requests are not revisions and require a change order.

5. Intellectual Property

Upon receipt of final payment in full, all deliverables and associated intellectual property rights are transferred to Client. Provider retains the right to display the work in their portfolio and marketing materials.

Third-party assets (fonts, stock images, libraries) remain subject to their respective licenses. Provider will disclose all third-party dependencies used.

6. Confidentiality

Both parties agree to keep confidential any proprietary information shared during the project, including business plans, trade secrets, customer data, and technical specifications. This obligation survives the termination of this agreement.

7. Client Responsibilities

Client agrees to:

• Provide necessary content, assets, and access in a timely manner
• Respond to review requests within 5 business days
• Designate a single point of contact for project decisions

Delays caused by late client response may extend the project timeline accordingly.

8. Termination

Either party may terminate this agreement with 7 days written notice.

• If Client terminates: Client pays for all work completed to date. Deposit is non-refundable.
• If Provider terminates: Provider delivers all work completed to date and refunds payment for undelivered work.

9. Limitation of Liability

Provider's total liability under this agreement shall not exceed the total amount paid by Client. Provider is not liable for indirect, incidental, or consequential damages, including lost profits or data loss.

Provider does not guarantee specific business outcomes (revenue increases, traffic targets, etc.) unless explicitly stated in the Scope of Work.

10. Warranty

Provider warrants that deliverables will function as described in the Scope of Work for 30 days after delivery ("Support Period"). During this period, Provider will fix bugs and functional defects at no additional charge.

This warranty does not cover issues caused by Client modifications, third-party integrations added after delivery, or hosting environment changes.

11. Governing Law

This agreement shall be governed by and construed in accordance with the laws of the State of North Carolina. Any disputes shall be resolved through mediation before pursuing legal action.